Frequently Asked Questions

Find answers to common questions about your FINESSE experience

How do I determine my size?

Please refer to our comprehensive Size Guide located on each product page to find your perfect fit based on body measurements.

Can I modify or cancel my order after it has been placed?

To ensure fast delivery, we process orders immediately. You may cancel within 30 minutes of placement; after that, the standard return process applies.

Do you ship internationally?

Yes, FINESSE ships to over 50 countries worldwide. Shipping costs and delivery times vary by location.

How do I track my package?

Once your order ships, you will receive an email with a tracking number and a link to monitor your delivery status.

Are your materials sustainably sourced?

We are committed to ethical fashion. A growing percentage of our collections utilizes organic cotton and recycled fabrics.

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and 'Buy Now, Pay Later' options via Klarna and Afterpay.